Warranty Statement

JSB Lighting warrants (the ‘JSB Warranty’) that all products supplied, other than light globes, are free from defects in materials and workmanship for a minimum period of 12 months from the date of original supply. The warranty may be void if any of the following applies; (a) the supplied products are modified in any way, (b) not installed according to the manufacturers’ guidelines (installation instructions) and by qualified electrical personnel, (c) are subject to anything other than ordinary usage, (d) are used in a manner that is not consistent with the manufacturer’s directions.

 

In conjunction with the JSB Warranty, JSB Lighting also offers a manufacturer’s-backed warranty for the period referred to below in relation to each product, each such period commencing on the date of supply (for the avoidance of doubt, the date of invoice) of the product by JSB Lighting.

 

TAL - All LED Product 5 years excluding Australian/NZ supplied remote drivers (see remote LED driver statement)
Intralux - All LED product 5 years excluding Australian/NZ supplied remote drivers. (see remote LED driver statement)
IILUS - All LED Product 5 years excluding Australian/NZ supplied remote drivers (see remote LED driver statement)
LTS - All LED Product 5 years excluding Australian/NZ supplied remote drivers (see remote LED driver statement)
Hubbell Group - All LED Product 5 years excluding Australian/NZ supplied remote drivers (see remote LED driver statement)
Sammode - All LED Product 5 years excluding Australian/NZ supplied remote drivers (see remote LED driver statement)
Luceplan - All LED product 2 years excluding Australian/NZ supplied remote drivers (see remote LED driver statement)
Red Square - iSTART / Dome / Alpha, 5 years excluding Australian/NZ supplied remote drivers (see remote LED driver statement); FlexiLED / Aluline LEDtape  / Exterior LED range ,3 years excluding Australian/NZ supplied remote drivers (see remote LED driver statement)
Proled - All LED product 5 years excluding Australian/NZ supplied remote drivers (see remote LED driver statement)
Lucent - All LED Product 3 years on registration otherwise 12 months. Excluding Australian/NZ supplied remote  drivers (see remote LED driver statement)
Planet Lighting - HLS Handrail Lighting System 5 years (10 years on project registration) excluding Australian/NZ supplied remote drivers(see remote LED driver statement)
Ljus Design - All LED Product 5 years excluding Australian/NZ supplied remote drivers (see remote LED driver statement)
Remote LED Drivers - Non dim / Phase / 1-10v 3 years, DALI 5 years
Modular Lighting Instruments* - All LED product 5 years excluding Australian/NZ supplied remote drivers (see remote LED driver statement)
Meyer* - All LED product 5 years excluding Australian/NZ supplied remote drivers (see remote LED driver statement)
Lumino* - All LED product 5 years excluding Australian/NZ supplied remote drivers (see remote LED driver statement)
ACDC* - All LED product 5 years excluding Australian/NZ supplied remote drivers (see remote LED driver statement)

*No longer available for new sales through JSB Lighting

 

The following statement applies if the supply of products is a consumer sale as defined in the Australian Consumer Law. In this statement, ‘Our’ means ‘JSB Lighting, ‘You’ means the ‘Purchaser’ and ‘goods’ means products specified in this Warranty Statement
and supplied by JSB Lighting:

 


Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.

 


Notwithstanding the above, and to the extent permissible at law, the liability of JSB Lighting to the Purchaser in connection with the supply of product, including liability for defective goods, is limited to whichever of the following JSB Lighting may decide, at its absolute discretion, the replacement of the goods or the supply of equivalent goods, the repair of the goods, the payment of the cost
of replacing the goods or acquiring equivalent goods, or the payment of the cost of having the goods repaired. JSB Lighting is not liable for any costs associated with the removal or reinstallation of goods that are to be returned, replaced or repaired, including transport costs.

 


To the extent permitted by law, JSB Lighting excludes all other liability, including liability in negligence. Without limitation, JSB Lighting will not in any circumstances be liable for any consequential or special damages, losses or expenses.

 


The Purchaser acknowledges that it has not relied on the skill or judgment of JSB Lighting, its employees or agents in determining whether the goods to be supplied are fit for any particular purpose or any design issues related to the use of the goods.

 


To the extent permitted by law, JSB Lighting excludes all liability to the Purchaser in connection with the Purchaser’s use of the goods or the suitability of the goods for that use. This warranty will be void if goods are subject to anything other than ordinary usage or are used in a manner that is not consistent with the manufacturers’ directions.

 


For a warranty claim to be assessed by JSB Lighting, the Purchaser must contact JSB Lighting and comply with the directions of JSB Lighting in relation to the return procedure for the claim to be assessed.  JSB Lighting, at its absolute discretion, to deny a warranty claim if the warranty is void per items above and the appropriate return process has not been adhered too.

 

This warranty statement is to be read in conjunction with the JSB Lighting terms and conditions of sale.

 

 
 
 
 
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